Delivery and Click & Collect Information

We are currently on our Christmas break until Wednesday 6th January. Any new orders placed within this time will not be processed or posted until 6th January.

We offer 2 options for delivery; a fixed rate of £3.95 for all posted orders and a 'click and collect' service from our Somerset shop.

Posted orders:

Once we have processed your order we will aim to get it packed and posted out to you within 3-5 working days. In busy periods packing and delivery may take a little longer than usual.

All your orders will be packaged beautifully and posted out to a very high standard. We hope your parcel will be safe on it's journey to you, however should your items be damaged when they arrive please notify us within 5 days.

During these current times, please allow up to 10 working days to receive your order before getting in touch on [email protected]

Click and collect:

Should you wish to collect your order from our Somerset shop, please select the 'click and collect' option in the delivery section of the check out. Items are required to be collected from our shop near Ilminster;
nest and nettle, Monks Yard, Horton Manor, Horton Cross, TA19 9PY.

Once your order is completed, we will email you to confirm that it is ready for collection from our shop.
Our collections times are Monday afternoon and Friday morning.
Please do not come to the shop until you have received this notification to let you know that the items are ready.

On collecting your order, please bring along a copy of your order receipt. When you arrive at the shop, please wait outside the shop door and we will come and greet you. Face masks must be worn when collecting your order, and hand sanitiser will be available.